“Cruzzer” (hereinafter — the “Company”) respects your privacy and is committed to protecting your personal data.
1. WHAT DATA WE COLLECT
When using the website cruzzer.com.ua and placing orders, we may collect:
- Personal data: first name, last name, phone number, email
- Address data: city, delivery address, carrier branch
- Order data: purchase history, preferences
- Technical data: IP address, cookies, browser information
- Payment data: processed via secure payment gateways (we do not store full card details)
2. HOW WE USE YOUR DATA
Your data is used for:
✓ Processing and fulfilling orders
✓ Contacting you regarding orders
✓ Providing warranty service
✓ Improving service quality
✓ Sending updates about new products and promotions (with your consent)
✓ Compliance with legal requirements
3. LEGAL BASIS FOR PROCESSING
We process data based on:
- Performance of a sales contract
- Your consent
- Legitimate interests of the Company
- Compliance with legal obligations
4. SHARING DATA WITH THIRD PARTIES
We may share your data with:
- Delivery services (Nova Poshta, Ukrposhta, etc.) — for shipping
- Payment systems — for payment processing
- Government authorities — upon official request
We do NOT sell or share your data with third parties for marketing purposes.
5. DATA PROTECTION
We apply technical and organizational security measures:
- SSL encryption on the website
- Secure servers and databases
- Restricted employee access to data
- Regular security updates
6. YOUR RIGHTS
You have the right to:
✓ Access your data
✓ Correct inaccurate data
✓ Delete your data (right to be forgotten)
✓ Restrict data processing
✓ Withdraw consent
✓ Receive your data in a structured format
To exercise your rights, contact: info@cruzzer.com.ua
7. COOKIES
We use cookies for:
- Shopping cart and account functionality
- Traffic analysis (Google Analytics)
- Improving user experience
You can disable cookies in your browser settings, but this may limit website functionality.
8. DATA RETENTION
- Order data is stored for 3 years (accounting requirements)
- Marketing data — until consent is withdrawn
- Technical logs — 12 months
9. CHILDREN
Our website is not intended for individuals under 16 years old. We do not knowingly collect children's data.
10. POLICY CHANGES
We may update this Privacy Policy. The current version is always available on the website.
11. CONTACTS
For personal data inquiries:
📧 info@cruzzer.com.ua
📞 +38 063 551 97 69